61 Rua Pedras Negras, Santa Maria Maior, 1100-404 Lisbon, Portugal
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Westlight Lisboa Madalena Overview

First Impressions

Walking up to Westlight Lisboa Madalena on Rua Pedras Negras, you immediately get that feeling you’ve found something special. This four-star property sits right in the Santa Maria Maior district — honestly, you couldn’t ask for a better spot in Lisbon. The building has this understated elegance that doesn’t scream “tourist hotel,” which I actually love. You know what really struck me? How the staff genuinely seemed to care about making your stay memorable, not just checking boxes. The attention to detail extends throughout the entire property, from the moment you step through the doors.

The Heart of Lisbon

The location here is absolutely unbeatable — I mean, couples rate it 9.5 out of 10, and after spending time in the area, I totally get why. You’re walking distance from Rossio Square, the Baixa district, and those winding streets of Alfama that make Lisbon so magical. What’s brilliant is you can actually walk to most major sights without dealing with trams or taxis constantly. The neighborhood feels authentically Portuguese too, with local cafés and small shops mixed in with the tourist spots. Being so centrally positioned means you’re never far from the city’s best attractions and hidden gems.

Your Room Experience

The room design strikes this nice balance between modern comfort and Portuguese character. I appreciated the attention to detail — good lighting for actually reading, proper outlets where you need them, and windows that open (you’d be surprised how many hotels skip that). The beds are genuinely comfortable, and the bathrooms feel fresh and well-maintained. Nothing feels overdone or trying too hard, which somehow makes it more relaxing. Each room is thoughtfully appointed to ensure a restful retreat after exploring the city.

Morning Fuel

Breakfast here is where they really show off a bit. They’ve got everything covered — Continental, Italian, Full English, Vegetarian, Vegan, Gluten-free, and American options, even breakfast to go if you’re rushing out to catch that early tram to Belém. What I found impressive was the quality across all these different styles. The Portuguese pastries are obviously fantastic (you’re in Lisbon, after all), but even the English breakfast components were done properly. If you’re someone with dietary restrictions, you’ll actually have choices here, not just sad substitutions. The buffet presentation is inviting and the fresh juices are exceptional.

Why Guests Love It

This place works because it gets the fundamentals right without any unnecessary fuss. The location means you’re not constantly planning your day around transportation — you just step outside and you’re already in the thick of things. The staff knows the area well and gives recommendations that feel personal rather than scripted. Honestly, it’s the kind of hotel where you spend your days exploring Lisbon and look forward to coming back in the evening. For couples especially, there’s something romantic about being so central yet feeling like you’ve found your own little corner of the city. The overall experience creates lasting memories of your time in Portugal.

Best hotels in Lisbon blend rooftop infinity pools, azulejo suites, and chef-curated petiscos.

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Facilities

Bedroom:

  • Linen

General:

  • Shuttle service
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Transport:

  • Public transport tickets

Activities:

  • Bicycle rental

Food & Drink:

  • Coffee house on site
  • Kid meals
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Accessibility:

  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Room Amenities:

  • Clothes rack

Languages spoken:

  • English
  • Spanish
  • Portuguese

Cleaning services:

  • Daily housekeeping

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
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House Rules at Westlight Lisboa Madalena

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Check-in:

  • From 15:00

Check-out:

  • Until 11:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.6

Comfort:

8.8

Location:

9.5

Free WiFi:

9.0

Facilities:

8.3

Cleanliness:

9.0

Value for money:

8.0