Ruas das Portas de Santo Antão, 112-134 1150-268-, Arroios, 1150-268 Lisbon, Portugal
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Image 1 of The One Palácio da Anunciada
Image 2 of The One Palácio da Anunciada

The One Palácio da Anunciada Overview

First Impressions

Walking up to The One Palácio da Anunciada, you immediately understand why this five-star property has such devoted fans. The building itself is stunning — a beautifully restored palace that somehow manages to feel both grand and welcoming at the same time. I mean, you’re literally staying in a piece of Lisbon’s history here, but without any of that stuffy museum feeling you sometimes get at heritage hotels. The staff greets you like they’ve been expecting you specifically, which honestly sets the tone for everything that follows.

Prime Lisbon Location

The location on Ruas das Portas de Santo Antão is absolutely perfect, and I can see why couples rate it so highly — there’s something romantic about being right in the heart of everything. You’re steps away from Rossio Square and the bustling Baixa district, but tucked just enough off the main tourist drag that you feel like you’ve discovered something special. What I love is that you can walk to pretty much anywhere you want to go — the Chiado shopping district, the Fado houses of Alfama, even up to the castle if you’re feeling energetic. The metro is right there too, which makes day trips super easy.

The Rooms

The rooms strike this lovely balance between historical character and modern luxury. You’ll find original architectural details — think high ceilings and beautiful moldings — paired with contemporary furnishings that actually make sense for how people travel today. The beds are genuinely comfortable (I’m picky about this), and the bathrooms feel indulgent without being over the top. What really impressed me was the attention to detail — proper lighting for reading, enough outlets for all your devices, and blackout curtains that actually work. The quieter rooms face the interior courtyard, which is a nice escape from the city buzz when you need it.

Breakfast and Dining

Breakfast here is honestly one of the highlights — they’ve got this incredible spread that covers pretty much every dietary preference you can think of. Continental classics, American options, plus really good vegetarian, vegan, and gluten-free choices that don’t feel like afterthoughts. The pastéis de nata are obviously excellent (this is Lisbon, after all), but I was surprised by how good the fresh fruit and local cheeses were. They serve it in this beautiful dining room that makes you want to linger over your coffee, which is exactly what vacation mornings should feel like.

Why Guests Love It

What keeps people coming back to this place is how it manages to feel both special and effortless. You get all the luxury touches you’d expect from a five-star property — the private parking is a godsend in this part of the city — but it never feels pretentious or stuffy. The staff genuinely seems to enjoy helping guests discover Lisbon, and their recommendations are spot-on. Plus, there’s something magical about ending your day exploring the city and coming back to this beautiful palace that’s temporarily yours. It’s the kind of place that makes you feel like you’re living well, even if it’s just for a few nights.

The concierge service in Lisbon arranges private tram tours, tile atelier lessons, and sunset sailing along the Tagus.

Image 3 of The One Palácio da Anunciada
Image 4 of The One Palácio da Anunciada

Facilities

Bedroom:

  • Linen

General:

  • Pet bowls
  • Pet basket
  • Shared lounge/T V area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Car hire
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Coffee machine
  • Electric kettle

Parking:

  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Wellness:

  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun loungers or beach chairs
  • Massage
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Transport:

  • Public transport tickets

Activities:

  • Bicycle rental

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Visual aids: Tactile signs
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

2 swimming pools:

  • Open all year
  • Adult only
  • Pool/beach towels
  • Seasonal

Languages spoken:

  • English
  • Spanish
  • French
  • Portuguese

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Reception services:

  • Private check-in/check-out
  • Concierge service
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Entertainment and family services:

  • Babysitting/child services
Image 5 of The One Palácio da Anunciada
Image 6 of The One Palácio da Anunciada

House Rules at The One Palácio da Anunciada

Pets:

  • Pets are allowed on request. Charges may be applicable.

Check-in:

  • From 3:00 PM
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 6:00 AM to 12:00 PM

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.0

Comfort:

9.4

Location:

9.6

Free WiFi:

8.6

Facilities:

9.1

Cleanliness:

9.3

Value for money:

8.4