Rua do Crucifixo 57, Santa Maria Maior, 1100-184 Lisbon, Portugal
map
Image 1 of Stay Hotel Lisboa Centro Chiado
Image 2 of Stay Hotel Lisboa Centro Chiado

Stay Hotel Lisboa Centro Chiado Overview

First Impressions

Walking into Stay Hotel Lisboa Centro Chiado, you immediately sense you’ve found something special in the heart of Lisbon. This four-star property sits right on Rua do Crucifixo in the Chiado district — honestly, you can’t get much more central than this. The lobby has that modern Portuguese vibe that feels both sleek and welcoming, and the staff actually seems genuinely happy to see you arrive. From the moment you step through the doors, the attention to detail becomes apparent in every corner of the hotel.

Location That Actually Matters

Here’s what I love about this spot — you’re literally steps from everything that makes Lisbon magical. The famous Elevador de Santa Justa is practically around the corner, and you can walk to the iconic Rossio Square in about three minutes. Chiado is where locals actually shop and hang out, so you’re not stuck in some touristy bubble. The Carmo Convent ruins are right there, and when you want to explore Bairro Alto’s nightlife, it’s just up the hill. Couples consistently rate this location 9.6 out of 10 for good reason — everything you want to see is walkable and easily accessible.

The Room Experience

The rooms here strike that perfect balance between modern comfort and Portuguese character. Each room feels thoughtfully designed rather than cookie-cutter corporate, with clean lines and enough space to actually unpack your suitcase properly. The beds are genuinely comfortable — not just hotel-marketing comfortable — and the bathrooms are well-appointed without being over the top. What really impressed me was the attention to soundproofing; despite being in the city center, you can actually get a good night’s sleep. Natural light floods through the windows, creating a bright and inviting atmosphere throughout the day.

Morning Fuel

The buffet breakfast here is solid without being fancy — exactly what you want before a day of exploring Lisbon’s hills. They’ve got the Portuguese pastries you’re hoping for (hello, pastéis de nata), along with fresh fruit, quality coffee, and enough variety to keep everyone happy. The breakfast restaurant has big windows that let in great morning light, and honestly, it’s a pleasant way to ease into your day before tackling those cobblestone streets. The quality of ingredients and presentation elevates the entire morning experience.

Why Guests Love It

What makes this place work is how it gets the fundamentals right without trying too hard to impress. You’re staying in one of Lisbon’s most vibrant neighborhoods, the service feels personal rather than scripted, and everything just works seamlessly. The 7.8 guest rating reflects exactly what you’d expect — a really good hotel that delivers on its promises consistently. Whether you’re planning romantic evening strolls through Chiado’s charming streets or want to explore Lisbon’s famous trams and viewpoints, you’ll find yourself perfectly positioned. It’s the kind of place where you spend your days out exploring and genuinely look forward to coming back each evening to relax and recharge.

Image 3 of Stay Hotel Lisboa Centro Chiado
Image 4 of Stay Hotel Lisboa Centro Chiado

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shared lounge/T V area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Private entrance
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Activities:

  • Bicycle rental
  • Games room

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Accessibility:

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Spanish
  • French
  • Portuguese

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying

Entertainment and family services:

  • Board games/puzzles
Image 5 of Stay Hotel Lisboa Centro Chiado
Image 6 of Stay Hotel Lisboa Centro Chiado

House Rules at Stay Hotel Lisboa Centro Chiado

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 3 rooms, different policies and additional supplements may apply.

Check-in:

  • From 16:00 to 00:00

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.6

Comfort:

8.3

Location:

9.5

Free WiFi:

9.0

Facilities:

7.7

Cleanliness:

8.2

Value for money:

7.6