Rua da Artilharia 1, 112, Avenidas Novas, 1070-015 Lisbon, Portugal
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Smy Lisboa Overview

First Impressions

Walking into Smy Lisboa, you immediately notice how the lobby strikes that perfect balance between modern and welcoming — it’s not trying too hard to impress, which honestly makes it more impressive. The staff actually remembers your name after checking in, and there’s this relaxed energy that tells you they’ve got everything under control. I mean, you can tell within minutes whether a hotel really cares about its guests, and this four-star property clearly does.

Location & Neighborhood

The Avenidas Novas district is one of those areas that locals love but tourists often overlook — which works perfectly in your favor. You’re positioned right on Rua da Artilharia 1, and honestly, the location couldn’t be better for exploring Lisbon without dealing with the tourist crowds every single day. The metro connections are fantastic (couples consistently rate this spot 8.1, and I get why), plus you’ve got authentic Portuguese cafés and shops within walking distance. You know what’s great? You can actually experience real Lisbon life here instead of just the postcard version. The neighborhood truly captures the essence of authentic Portuguese culture.

The Room Experience

Here’s where Smy Lisboa really shines — the beds are genuinely comfortable, not just hotel-marketing comfortable. I’m talking about the kind of sleep where you actually feel rested in the morning, which is rarer than it should be when traveling. The room design is clean and contemporary without being sterile, and there’s enough space to actually unpack your suitcase (small detail, but it matters). The bathrooms are well-designed too, with good water pressure and lighting that doesn’t make you look like you’re in a horror movie. Every detail has been thoughtfully considered.

Breakfast & Dining

The breakfast setup here is actually thoughtful — they offer continental, buffet, and gluten-free options, so pretty much everyone’s covered. What I appreciate is that it’s not just a massive spread of mediocre food; they focus on quality over quantity. The coffee is proper Portuguese coffee, not some watered-down hotel version, and the pastéis de nata are worth getting up early for. The restaurant staff knows their stuff and can point you toward the best local spots for dinner too. The dining experience reflects genuine care for guest satisfaction.

Why Guests Love It

Recent guests consistently rate this place highly (8.2 for location alone), and after staying here, it makes complete sense. It’s one of those hotels that gets the fundamentals right — comfortable beds, helpful staff, solid location — without any unnecessary fuss. You’re not paying for marble lobbies or celebrity chef restaurants; you’re paying for a really good night’s sleep in a great part of Lisbon. Plus, the parking situation is manageable if you’re driving, which is honestly a relief in this city. This is the kind of place you’d book again without hesitation and recommend to friends.

Apartments in Lisbon suit remote workers with sunny balconies, flexible co-working, and vintage trams humming below.

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Facilities

View:

  • View

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shared lounge/T V area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Parking:

  • Parking garage
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Terrace

Wellness:

  • Fitness centre

Activities:

  • Bike tours
  • Walking tours

Living Area:

  • Sofa
  • Seating Area
  • Desk

Food & Drink:

  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Accessibility:

  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Spanish
  • French
  • Portuguese

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • 24-hour front desk

Business facilities:

  • Business centre
  • Meeting/banquet facilities
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House Rules at Smy Lisboa

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in:

  • From 3:00 PM
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 11:30 AM to 12:00 PM

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.0

Comfort:

8.5

Location:

8.0

Free WiFi:

8.3

Facilities:

8.2

Cleanliness:

8.5

Value for money:

7.9