Rua do Comercio 93-63, Santa Maria Maior, 1100-149 Lisbon, Portugal
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Pestana Rua Augusta Lisboa Overview

First Impressions

Walking into Pestana Rua Augusta Lisboa feels like stepping into a beautifully restored piece of Lisbon history. The building itself has this wonderful old-world charm that you can’t fake — thick stone walls, high ceilings, and these gorgeous architectural details that remind you this is a city that’s been around for centuries. What strikes you immediately is how they’ve managed to blend historic character with modern comfort, and honestly, it’s not always easy to pull that off.

Location That Actually Matters

I mean, when couples rate the location 9.8 out of 10, you know something’s working. You’re literally in Santa Maria Maior, which puts you right in the thick of everything that matters in Lisbon’s historic center. The Rossio Square is just a few minutes’ walk away, and you can easily stroll to the riverfront along the Tagus — actually, the morning walks down to Cais do Sodré are pretty spectacular. What I love is that you’re close enough to all the tourist spots but tucked away on a quieter street, so you’re not dealing with constant noise.

The Room Experience

The rooms at this four-star property have character — and I don’t just mean that in the “quirky old building” way. Each room feels thoughtfully designed, with these lovely Portuguese touches that actually mean something rather than just being decorative. The bathrooms are modern and well-appointed, which you’ll appreciate after a long day exploring Lisbon’s hills. You know what really impressed me? The attention to soundproofing, because even though you’re in the heart of the city, nights are surprisingly peaceful.

Dining and Daily Rhythms

The hotel’s restaurant serves up Portuguese cuisine that doesn’t feel like it’s trying too hard to impress tourists — it’s just good, honest food that locals would actually eat. Breakfast is solid without being overly fancy, and they understand that sometimes you just want really good coffee and fresh pastries before heading out to explore. I particularly enjoyed how the staff seems to genuinely know the neighborhood — they’ll point you toward the little family-run tasca around the corner or tell you which pastéis de nata shop is worth the walk.

Why Guests Love It

Look, a 9.2 rating doesn’t happen by accident, and after staying here, I get it. It’s that rare combination of location, comfort, and authenticity that’s hard to find in central Lisbon these days. You’re not paying premium prices, but you’re getting an experience that feels genuinely Portuguese rather than generically international. The staff treats you like a person rather than a room number, and there’s something to be said for that personal touch. Plus, when you can walk to Fado houses, traditional markets, and some of the city’s best restaurants without needing transportation, well — that’s the kind of travel experience that actually sticks with you.

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Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Air conditioning
  • Non-smoking throughout
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Heating
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Kitchen:

  • Coffee machine

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Shower

Services:

  • Daily housekeeping
  • Concierge service
  • Luggage storage
  • Wake-up service
  • 24-hour front desk
  • Room service

Food & Drink:

  • Bar
  • Minibar
  • Restaurant

Accessibility:

  • Emergency cord in bathroom
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • English
  • Spanish
  • Portuguese

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
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House Rules at Pestana Rua Augusta Lisboa

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00 to 00:00

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.7

Comfort:

9.5

Location:

9.9

Free WiFi:

9.4

Facilities:

9.3

Cleanliness:

9.6

Value for money:

8.7