Rua Castilho 149, Avenidas Novas, 1099-034 Lisbon, Portugal
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Image 1 of InterContinental Lisbon, an IHG Hotel
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InterContinental Lisbon, an IHG Hotel Overview

First Impressions

Walking into the InterContinental Lisbon, an IHG Hotel feels like stepping into a sleek urban sanctuary — and honestly, that’s exactly what you need after navigating Lisbon’s charming but hilly streets. This five-star property sits right on Rua Castilho in the Avenidas Novas district, which I’ll admit isn’t the touristy heart of the city, but that’s actually part of its appeal. The lobby strikes this perfect balance between contemporary luxury and Portuguese warmth, with marble surfaces that don’t feel cold and lighting that makes everyone look good in their travel-weary state.

The Location Advantage

You know what’s brilliant about this spot? You’re positioned perfectly between Lisbon’s business district and the historic areas, meaning you can walk to Marquês de Pombal in about five minutes or catch the metro to explore Alfama without the chaos of staying right in the thick of things. The Avenida da Liberdade — basically Lisbon’s answer to the Champs-Élysées — is right at your doorstep, so luxury shopping and tree-lined strolls are a given. I mean, couples absolutely love this area (the hotel gets rave reviews from romantic travelers), and after spending time here, I totally get why.

Rooms That Actually Deliver

The room I stayed in was one of those spaces that makes you want to extend your trip just to enjoy it longer. Floor-to-ceiling windows flood everything with natural light, and the views — whether you’re looking toward the city or the distant Tagus River — give you that elevated perspective that makes Lisbon feel manageable and magical at the same time. The beds are seriously comfortable (I’m talking about that perfect firmness that supports without feeling like a rock), and the marble bathrooms have rainfall showers that actually work properly. Little touches like the Nespresso machine and the way they’ve integrated charging stations into the design show they understand modern travelers.

Dining and Amenities

The restaurant here — Akla — serves up this interesting fusion of Portuguese and international flavors that could easily hold its own outside of a hotel setting. I was skeptical at first (hotel restaurants can be hit or miss), but the seafood dishes genuinely impressed me, and the wine list showcases some excellent Portuguese selections you might not discover otherwise. The rooftop bar situation is where things get really special though — panoramic city views with cocktails that aren’t overpriced tourist traps. There’s also a fitness center that’s actually well-equipped and a spa that offers treatments using local ingredients, which feels authentic rather than gimmicky.

Why Guests Love It

What sets this InterContinental apart is how it manages to feel both internationally sophisticated and genuinely Portuguese. The service strikes that sweet spot between attentive and not hovering — staff members know the neighborhood inside and out and give recommendations that feel personal rather than scripted. The hotel’s location means you’re staying where locals actually live and work, so you get a more authentic feel for modern Lisbon while still having luxury amenities and easy access to tourist sites. Plus, the parking situation is sorted (which anyone who’s driven in European city centers will appreciate), and the whole experience feels polished without being stuffy.

The concierge service in Lisbon arranges private tram tours, tile atelier lessons, and sunset sailing along the Tagus.

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Image 4 of InterContinental Lisbon, an IHG Hotel

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Shuttle service
  • Air conditioning
  • Wake-up service
  • Soundproofing
  • Car hire
  • Carpeted
  • Soundproof rooms
  • Lift
  • Heating
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Coffee machine
  • Electric kettle

Parking:

  • Electric vehicle charging station

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer

Wellness:

  • Fitness centre

Activities:

  • Bicycle rental

Living Area:

  • Desk

Food & Drink:

  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Room Amenities:

  • Socket near the bed

Languages spoken:

  • English
  • Spanish
  • French
  • Italian
  • Portuguese

Cleaning services:

  • Ironing service
  • Laundry

Safety & security:

  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone

Reception services:

  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Entertainment and family services:

  • Babysitting/child services
Image 5 of InterContinental Lisbon, an IHG Hotel
Image 6 of InterContinental Lisbon, an IHG Hotel

House Rules at InterContinental Lisbon, an IHG Hotel

Pets:

  • Pets are allowed on request. Charges may be applicable.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.2

Comfort:

9.3

Location:

8.8

Free WiFi:

9.0

Facilities:

8.7

Cleanliness:

9.2

Value for money:

8.2