Rua De Dona Estefânia 24, Arroios, 1150-003 Lisbon, Portugal
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Hills Hotel Lisboa Overview

First Impressions

Walking up to Hills Hotel Lisboa on Rua De Dona Estefânia, you immediately get the sense this isn’t your typical tourist trap hotel. The building has that classic Lisbon charm — you know, the kind where old meets new without trying too hard. It’s a four-star property that actually feels like it earned those stars rather than just bought them. The entrance is understated but welcoming, and honestly, that’s exactly what I want after a long day of exploring Lisbon‘s hills.

The Arroios Advantage

Here’s what I love about staying in Arroios — it’s real Lisbon without the crowds crushing you at every corner. You’re close enough to walk to the main attractions (though your calves will definitely feel those famous hills), but far enough away that you can actually breathe. The neighborhood has this authentic Portuguese vibe with local cafés and small shops that tourists haven’t completely discovered yet. I mean, you can still grab a proper pastel de nata without waiting in line for twenty minutes.

Room Comfort

The room I stayed in was surprisingly spacious for Lisbon standards — and trust me, that matters when you’re trying to spread out maps and charge all your devices. The décor strikes that sweet spot between modern comfort and Portuguese character. Air conditioning actually works (which isn’t always a given in European hotels), and the bed was comfortable enough that I didn’t wake up feeling like I’d been wrestling with the mattress all night. The bathroom was clean and functional, though nothing fancy — but honestly, who needs marble countertops when you’re spending your days exploring the city?

Breakfast Worth Waking Up For

The breakfast buffet here actually impressed me, and I’m usually pretty skeptical about hotel breakfasts. They’ve got the Portuguese staples covered — fresh bread, local cheeses, and yes, proper coffee that doesn’t taste like it came from a vending machine. What’s clever is they also offer breakfast to go, which is perfect when you want to catch the early tram to Belém or beat the crowds at the castle. The dining area gets good morning light, and there’s something nice about starting your day there instead of rushing out to find coffee.

Why Guests Love It

Look, couples seem to really dig this place — and I can see why. It’s got that intimate feel without being overly romantic or stuffy. The staff knows what they’re doing without hovering, and the whole experience feels more personal than what you’d get at those big chain hotels down in the tourist center. You’re paying for solid comfort and a genuine Lisbon experience, not Instagram-worthy amenities you’ll never use. Sometimes that’s exactly what you need — a reliable base where you can recharge between adventures in one of Europe’s most walkable (if hilly) cities.

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Facilities

Bedroom:

  • Wardrobe or closet

General:

  • Carbon monoxide detector
  • Air conditioning
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Kitchen:

  • Coffee machine

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Terrace

Services:

  • Daily housekeeping
  • Concierge service
  • Luggage storage
  • Wake-up service
  • Fax/photocopying
  • Airport shuttle
  • 24-hour front desk
  • Room service

Activities:

  • Live sport events (broadcast)

Food & Drink:

  • Coffee house on site
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Accessibility:

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Spanish
  • French
  • Portuguese

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
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House Rules at Hills Hotel Lisboa

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.8

Comfort:

8.4

Location:

7.9

Free WiFi:

8.3

Facilities:

8.0

Cleanliness:

8.5

Value for money:

7.9