Avenida Antonio Augusto De Aguiar,14, Avenidas Novas, 1050-016 Lisbon, Portugal
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HF Fenix Urban Overview

First Impressions

Walking into HF Fenix Urban, you immediately get that feeling of being in the right place. This four-star hotel sits perfectly on Avenida Antonio Augusto De Aguiar in the Avenidas Novas district, and honestly, the location couldn’t be better planned. The lobby has this modern, clean aesthetic that feels welcoming without trying too hard — you know what I mean? It’s the kind of place where business travelers and couples both feel completely at home.

Location & Neighborhood

Here’s the thing about staying in this part of Lisbon — you’re actually in one of the city’s most practical neighborhoods without sacrificing any of the charm. Avenidas Novas puts you close to the metro, walking distance to some excellent local spots, and you can easily reach the historic center when you want that classic Lisbon experience. I mean, couples consistently rate this location around 8.9 out of 10, and after spending time here, I totally get why. You’re not stuck in the tourist bubble, but you’re not stranded either.

The Room Experience

The room I stayed in was exactly what you’d expect from a solid four-star property — well-appointed, comfortable, and thoughtfully designed. The beds are genuinely comfortable (which honestly can be hit or miss even in nice hotels), and the bathrooms are modern with good water pressure. What I appreciated most was the attention to details like proper lighting for reading and enough outlets for all your devices. The soundproofing works well too, which matters when you’re on a busy avenue.

Dining & Amenities

Now, about the food — this is where HF Fenix Urban really surprised me. The restaurant serves meals that are actually worth recommending, not just convenient. I’ve stayed in plenty of hotels where you eat there once out of necessity and then avoid it, but this place genuinely does food well. The breakfast spread is solid, and their dinner options go beyond typical hotel fare. Plus, they have private parking right at the hotel, which anyone who’s tried to park in central Lisbon will tell you is basically a small miracle.

Why Guests Love It

What really sets this place apart is how it balances everything without any major weak spots. The location score of 9.0 isn’t just marketing fluff — you really do feel connected to the city from here. The staff knows what they’re doing, the facilities work as advertised, and you get that sense of reliability that makes a trip smoother. It’s not trying to be the flashiest hotel in Lisbon, but it delivers on the fundamentals so well that you end up having a better stay than at places that promise more but deliver less. For couples especially, there’s something about the neighborhood and the hotel’s vibe that just works.

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Facilities

Bedroom:

  • Wardrobe or closet

General:

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Heating
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Bathroom:

  • Private bathroom
  • Toilet
  • Hairdryer

Living Area:

  • Desk

Food & Drink:

  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Languages spoken:

  • English
  • Spanish
  • Portuguese

Cleaning services:

  • Daily housekeeping
  • Dry cleaning
  • Laundry

Safety & security:

  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Telephone

Reception services:

  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Entertainment and family services:

  • Babysitting/child services
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House Rules at HF Fenix Urban

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 3 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.9

Comfort:

8.8

Location:

8.7

Free WiFi:

8.7

Facilities:

8.5

Cleanliness:

8.9

Value for money:

8.1