

EPIC SANA Marquês Hotel Overview
First Impressions
Walking into EPIC SANA Marquês Hotel feels like stepping into one of those sleek European hotels you see in movies — you know, the kind where everything just works perfectly. The lobby has this sophisticated energy that immediately tells you you’re in a five-star property, but honestly, it doesn’t feel stuffy or intimidating. I mean, the staff actually seems genuinely happy to see you, which isn’t always a given at luxury hotels.
Location & Neighborhood
The location on Avenida Fontes Pereira de Melo is actually brilliant — you’re in Lisbon‘s business district, but it’s way more interesting than that sounds. You can walk to the historic center in about fifteen minutes, or hop on the metro at Marquês de Pombal station, which is practically next door. What I really love is that you’re close enough to the tourist areas but far enough away that you’re not dealing with crowds of people taking selfies outside your hotel at all hours. The tree-lined avenue gives the whole area this elegant, almost Parisian vibe that couples seem to absolutely love — and honestly, I get it.
The Room Experience
The rooms here are where this place really shines. I’ve stayed in plenty of hotels that look great in photos but feel cramped in person — this isn’t one of them. Each room has this spacious, airy feel with floor-to-ceiling windows that flood everything with natural light. The beds are genuinely exceptional (and I’m usually pretty picky about mattresses), with crisp white linens that feel expensive without being overly fussy. The marble bathrooms are sleek and modern, with rainfall showers that actually have decent water pressure — you’d be surprised how often luxury hotels mess that up.
Dining & Amenities
Breakfast here is one of those buffet spreads that makes you want to skip lunch entirely. They do both continental and full buffet options, and the quality is consistently excellent — fresh pastries, local cheeses, perfectly ripe fruit, and coffee that doesn’t taste like it’s been sitting around for hours. The hotel restaurant serves modern Portuguese cuisine that’s actually worth eating (not just hotel food that happens to be edible). There’s also parking available on-site, which is honestly a godsend in Lisbon where finding a spot can be a nightmare.
Why Guests Love It
What really sets this place apart is the attention to detail — everything from the turndown service to the way housekeeping somehow makes your room feel fresh and welcoming every single day. The concierge team knows their stuff too; they can get you reservations at places that are usually booked solid and give you insider tips that actually make sense. It’s the kind of hotel where you feel taken care of without feeling like you’re being hovered over. The combination of genuine luxury, that unbeatable location score, and service that feels personal rather than scripted makes it easy to see why people keep coming back.
The luxury concierge service in Lisbon secures palace dining rooms, Sintra helicopter picnics, and Fado serenades in hidden cloisters.


Facilities
View:
- City view
- View
Bedroom:
- Wardrobe or closet
General:
- Shuttle service
- Shared lounge/T V area
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproofing
- Car hire
- Carpeted
- Soundproof rooms
- Lift
- Family rooms
- Airport shuttle
- Non-smoking rooms
- Wake up service/Alarm clock
- Room service
Kitchen:
- Coffee machine
Parking:
- Valet parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
Bathroom:
- Bidet
- Slippers
- Private bathroom
- Free toiletries
- Bathrobe
- Hairdryer
Outdoors:
- Outdoor furniture
- Sun terrace
- Terrace
Wellness:
- Fitness/spa locker rooms
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Facial treatments
- Beauty Services
- Sun umbrellas
- Sun loungers or beach chairs
- Massage
- Spa and wellness centre
- Fitness centre
- Sauna
Activities:
- Live sport events (broadcast)
- Live music/performance
- Bike tours
Living Area:
- Seating Area
Food & Drink:
- Coffee house on site
- Fruits
- Wine/champagne
- Kid meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
Room Amenities:
- Socket near the bed
- Clothes rack
2 swimming pools:
- Seasonal
- All ages welcome
- Pool is on rooftop
- Infinity pool
- Pool with view
- Pool/beach towels
- Pool bar
- Sun loungers or beach chairs
- Sun umbrellas
- Opening times
- Open all year
- Adult only
- Heated pool
- Plunge pool
- Pool/beach towels
- Sun loungers or beach chairs
Languages spoken:
- German
- English
- Spanish
- French
- Portuguese
Cleaning services:
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Cable channels
- Telephone
Reception services:
- Invoice provided
- Concierge service
- Luggage storage
- Currency exchange
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Meeting/banquet facilities
Entertainment and family services:
- Babysitting/child services


House Rules at EPIC SANA Marquês Hotel
Pets:
- Pets are not allowed.
Groups:
- When booking more than 10 rooms, different policies and additional supplements may apply.
Check-in:
- From 15:00
Check-out:
- Until 12:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
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