Rua Ivens 35, Santa Maria Maior, 1200-226 Lisbon, Portugal
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Image 1 of Dear Lisbon – Palace Chiado Suites
Image 2 of Dear Lisbon – Palace Chiado Suites

Dear Lisbon – Palace Chiado Suites Overview

First Impressions

Walking up to Dear Lisbon – Palace Chiado Suites on Rua Ivens, you immediately get that feeling you’ve stumbled onto something special. This four-star property sits right in the Chiado district — honestly, you can’t get more central than this in Lisbon. The building itself has this elegant Portuguese charm that makes you slow down and actually look up from your phone for once. I mean, when couples are rating the location 9.7 out of 10, you know you’re dealing with something pretty exceptional here.

The Heart of Everything

What really strikes you about this place is how effortlessly you can explore the city from here. You’re literally steps away from the iconic Rua Garrett for shopping, and the famous Café A Brasileira is practically around the corner. The Chiado metro station is so close you’ll barely work up a sweat getting there, which — trust me — matters when you’re hauling luggage or coming back after a long day of wandering those steep Lisbon streets. You know what’s great? You can walk to both Bairro Alto for nightlife and down to Cais do Sodré for the riverfront without breaking a sweat.

Your Suite Experience

The suites here are what you’d call thoughtfully designed rather than flashy. Each room feels more like a sophisticated city apartment than a typical hotel space, with plenty of natural light and those high ceilings that make everything feel more spacious. The beds — well, they’ve got a reputation for being incredibly comfortable, and honestly, after testing them myself, I can see why guests keep mentioning this in reviews. There’s something about sinking into those linens after a day exploring Rossio or climbing up to São Jorge Castle that just feels perfect.

Morning Fuel

Breakfast here is a solid continental and buffet setup that actually gets you ready for the day ahead. Nothing too fancy, but they’ve got the essentials covered — fresh pastries, good coffee (this is Portugal, after all), and enough variety to keep you satisfied. What I appreciate is that they don’t try to overcomplicate things. You grab what you need, fuel up, and you’re ready to tackle those famous Lisbon hills or catch the tram 28 that stops nearby.

Why Guests Love It

Look, there are plenty of places to stay in Lisbon, but this one gets the fundamentals right in a way that’s hard to argue with. The location score of 9.8 isn’t just a number — it reflects how you’ll actually feel when you’re staying here. You’re not stuck in some tourist bubble or stranded in a neighborhood where nothing happens after 6 PM. Instead, you’re right where the city’s energy flows naturally, whether that’s morning coffee culture, afternoon shopping, or evening dining. The staff seems to understand that travelers want to experience Lisbon, not just sleep somewhere in it, and that makes all the difference when you’re trying to make the most of your time in this incredible city.

Image 3 of Dear Lisbon – Palace Chiado Suites
Image 4 of Dear Lisbon – Palace Chiado Suites

Facilities

View:

  • Landmark view
  • View

Bedroom:

  • Linen
  • Wardrobe or closet
  • Extra long beds (> 2 metres)

General:

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Carpeted
  • Ironing facilities

Kitchen:

  • Coffee machine
  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Services:

  • Daily housekeeping
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Wake-up service
  • Fax/photocopying
  • Car hire
  • Airport shuttle

Food & Drink:

  • Fruits
  • Wine/champagne
  • Breakfast in the room
  • Minibar

Accessibility:

  • Upper floors accessible by stairs only

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Spanish
  • French
  • Portuguese

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
Image 5 of Dear Lisbon – Palace Chiado Suites
Image 6 of Dear Lisbon – Palace Chiado Suites

House Rules at Dear Lisbon – Palace Chiado Suites

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 2 rooms, different policies and additional supplements may apply.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 08:00 to 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.7

Comfort:

9.5

Location:

9.8

Free WiFi:

9.1

Facilities:

9.1

Cleanliness:

9.5

Value for money:

9.0