Rua da Misericórdia, 116, Santa Maria Maior, 1200-273 Lisbon, Portugal
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Image 1 of Chiado Mercy Apartments | Lisbon Best Apartments
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Chiado Mercy Apartments | Lisbon Best Apartments Overview

First Impressions

Walking up to Chiado Mercy Apartments | Lisbon Best Apartments on Rua da Misericórdia, you immediately sense you’ve landed somewhere special. This four-star property sits right in the thick of things — I mean, you’re literally in Santa Maria Maior, which is about as central as Lisbon gets. The building has that classic Portuguese charm, but what really struck me was how quiet it felt despite being surrounded by the city’s energy. You know what’s rare in this part of town? Finding a place that actually offers private parking on-site, which honestly saves you from the headache of circling narrow cobblestone streets looking for a spot.

Location & Neighborhood

The location here is genuinely exceptional — couples consistently rate it 9.8 out of 10, and after spending time in the area, I totally get why. You’re a short walk from Chiado’s boutique shops and cafés, but also close enough to wander down to Cais do Sodré or catch a tram up to Bairro Alto when the sun goes down. What I love about this particular street is that it feels authentically Lisbon — you’ll pass locals heading to the neighborhood tasca for lunch, not just tourist traps. The Carmo ruins are practically around the corner, and you can easily walk to the riverfront in about ten minutes.

The Apartments

These aren’t your typical hotel rooms — they’re proper apartments with space to actually live a bit. The beds here have earned quite a reputation, and I can confirm they’re genuinely comfortable (which matters more than you’d think after long days exploring Lisbon’s hills). Each unit feels thoughtfully designed rather than just functional, with enough room to spread out your stuff without feeling cramped. The kitchenettes are actually useful if you want to grab fresh ingredients from nearby Mercado da Ribeira, though honestly, with so many great restaurants within walking distance, you might not use it much.

Practical Perks

That private parking I mentioned earlier? It’s a game-changer if you’re planning day trips to Sintra or Cascais — you can actually keep a rental car here without the usual Lisbon parking nightmare. The apartments are well-equipped for longer stays, which makes sense given how many guests end up extending their time once they realize how perfectly positioned they are. The staff knows the neighborhood inside and out, so they’re genuinely helpful when you’re trying to figure out whether to take the famous Tram 28 or just walk to your next destination.

Why Guests Love It

What keeps people coming back to Chiado Mercy Apartments | Lisbon Best Apartments is that perfect balance — you get the independence of an apartment with the reliability of a well-run property. The 9.5 rating reflects what you actually experience: a place that works seamlessly while putting you right in the heart of one of Europe’s most walkable cities. It’s the kind of spot where you can grab morning coffee from the corner café, spend your day getting wonderfully lost in Lisbon’s neighborhoods, and return to a comfortable base that actually feels like home rather than just another hotel room.

Image 3 of Chiado Mercy Apartments | Lisbon Best Apartments
Image 4 of Chiado Mercy Apartments | Lisbon Best Apartments

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

Kitchen:

  • Dining table
  • Coffee machine
  • Toaster
  • Stovetop
  • Oven
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette

Parking:

  • Parking garage
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Transport:

  • Car hire
  • Airport shuttle

Living Area:

  • Dining area
  • Sofa
  • Seating Area

Accessibility:

  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Miscellaneous:

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Non-smoking rooms

Room Amenities:

  • Sofa bed
  • Hardwood or parquet floors
  • Soundproofing
  • Ironing facilities
  • Iron

Languages spoken:

  • English
  • Spanish
  • Portuguese

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels

Reception services:

  • Invoice provided
  • Lockers
  • Luggage storage
Image 5 of Chiado Mercy Apartments | Lisbon Best Apartments
Image 6 of Chiado Mercy Apartments | Lisbon Best Apartments

House Rules at Chiado Mercy Apartments | Lisbon Best Apartments

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 15:00 to 21:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.7

Comfort:

9.7

Location:

9.8

Free WiFi:

9.5

Facilities:

9.7

Cleanliness:

9.7

Value for money:

9.1